FAQs

1

How do I access my subscription?

You can access your subscription by visiting one of the following URLs:

Bounce Games - http://games.bounce.mobi

iFitness - http://fitness.bounce.mobi

LV Food - http://food.mpay.uk

WWE - http://wwe.mpay.uk

2

How did my subscription begin?

Your subscription began when you interacted with one of our advertisements whilst browsing the internet on your phone or tablet whilst using a data connection. You would then be taken to our subscription page which gives you the option to join the service.

At this point you would receive a text message confirming your subscription and the 24 hour free period. You also receive a monthly reminder via text.

3

How do I unsubscribe?

You can unsubscribe by sending us a text message. Please see below:

To stop Bounce Games send: stop bmgames to 60762

To stop iFitness send: stop bmfitness to 60762

To stop LV Food send: stop bmfood to 60762

To stop WWE send: stop bmwwe to 60762

All text messages will be charged at your standard message rate.

You will receive a text message confirming that you have unsubscribed

4

I didn't get 24 hours free?

All customers receive a 24 hour period when they first subscribe. If you unsubscribe and then consequently rejoin you do not receive another free period.

5

Where can I find information on my subscription?

You can find information on your subscription here, or by calling our helpline number 0333 212 4617.